All Star Retail


Return and Exchange policy FAQ

No Refunds or Returns, Exchanges are available through customer service only. No in-store exchanges.

To process an exchange, click the link below

We allow the exchange of purchased items for a different size within 30 days. Once the exchange request is approved, the replaced item will usually be shipped to you within 7-10 business days once we have received the returned item.

How do I ship back the items?

For instructions on how to ship the returned products, please refer to the email received after placing the return request.

Acceptable Items

We will only exchange an item that is new with tags only.

My question is not addressed...

If you have any queries regarding your order, reach out to us at


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